ONICON Celebrates Customer Service Week!

From left to right: HR Manager Sophia Rosado, Vanessa Saneewong, Brittney Dreslin, Celedonia House, Hector Gonzalez, Dhanalyn Imperial, Rachel Fox, Caryleen Capiello

At ONICON, we understand that exceptional customer service is the cornerstone of our success, and a huge part of the ONICON Difference. That’s why during Customer Service Week, we took the opportunity to express our gratitude to the incredible individuals who make up our customer service team!

Led by Customer Service Manager Rachel Fox, our customer service team works day in and day out to provide top-notch support, resolve inquiries promptly, and go the extra mile to ensure customer satisfaction.

“I am so proud of our team who shows up motivated each day to assist our reps and customers to leave a positive impression”, says Rachel, “ONICON fosters an inclusive environment that really drives us to be a team and work together to reach our goals.”

The team was honored this week with a special luncheon and each member of the team received a gift as a token of our appreciation. Celebrating Customer Service Week reminds us of our dedication to continued growth and improvement. Our customer service team is at the forefront of this vision, and we are excited to support them every step of the way.

To our amazing Customer Service Team, thank you for your hard work and commitment to excellence. You are the reason ONICON stands out and we are proud to have you as part of our team. Thank you for being an important piece of the ONICON Difference and our company.